The roof terrace in Hemingway

Renting Holiday Apartments in Granada FAQ
Frequently Asked Questions

How do I find an apartment?
The best way to find an apartment is to visit this page and do an availability search on the dates you want. Then surf around and have a look at several. If you fill in the form on the page it will add the possible bookings to a sort of shopping cart. When you are ready you can press the MAKE RESERVATION button and make a full reservation.

Why is granadainfo.com a good place to book apartments?
The most important qualities are honesty, straight dealing and trustworthyness. We don't advertise a very low price per night which is never actually possible. All prices have all taxes and extras included so no surprises. Any negative aspects of any place are always mentioned, eg on a hill, too many steps, not really in the centre etc. There are no call centres. Anyone who answers the phone at granadainfo speaks English perfectly, has at least 20 years experience of living in Granada and at least 10 years of experience helping people with any aspect of visiting Granada. Any problem that needs to be dealt with will get immediate attention and fast resolution. We have the widest range of apartments of all types and prices. Granadainfo is like the type of hardware store that almost no longer exists because they have been run out of business by massive supermarket hardware stores. Do you remember when you could go to a shop and ask the advice of the shopkeeper who was an expert on what he was sellings? Then after the purchase if anything went wrong you can actually speak to another human being in English who will be responsible for sorting out the problem - That is very much like granadainfo except as well as offering a good service we also offer the best prices, the best selection and the most useful information.

Is your apartment available?
All apartment pages have an availability link which shows the current availability or just fill in the form on the page and press the submit button.

I don't speak Spanish is it a problem?
To book and stay at the apartments you don't need to speak a word of Spanish, there are normally at least 2 English speakers ready to help you on a fixed line and two mobiles. Not speaking Spanish is not an issue, however, your stay will be more enjoyable if you can speak a bit of Spanish.

Which apartments have the best price-quality ratio?
We have a price comparison system which finds the average price of existing reservation according to how many people and how many nights. Click here to see it. For stays of a week or more there are very good prices at Julia

I am arriving at Granada airport at XX time. When can I enter the accomodation?
Generally speaking if nobody was in you room/apartment the night before you can enter at anytime. If there was someone in you room the night before, the people in it have a right to be there until 12 noon, then it has to be cleaned. Apartments generally don't have a place where you can leave your stuff so you may have to wait around a bit having a coffee on a teraza or something.

How long does it take from Granada airport?
From landing time to arrival at the accomodation normally takes about 45 minutes. (if you come by taxi) click here for full info

Are there towels and sheets?
All apartments always supply towels and sheets.

I have a complex question about my stay in Granada?
See if anyone knows the answer at the forum about Granada. granadaforo.com

We have a baby which is the best place?
We usually recommend Puerta Real because, a baby cot is provided free, you can put the baby buggy in the lift, the area is fairly flat, there are lots of shops very nearby, there is a taxi rank nearby, it is easy to get around.

How do I buy tickets for the Alhambra?
I strongly advise you to buy tickets in advance. Use this page to find out how.

How far is the Alhambra from the apartment?
Granada is not a big city. The Alhambra is on a hill overlooking Granada. All apartments are fairly near to the Alhambra. It would be a mistake to choose an apartment just because it is nearer to the Alhambra.

What about parking?
Most apartments and hotels don't have their own parking places but there are numerous public underground parking spaces. The ones right in the centre can cost as much as 30 euros per day. This is why we reccommend Severa Ochoa which is 36 euros per week info here. It is best to get a taxi from the parking to the accommodation on arrival. We always supply good arrival instructions so that your arrival is as pleasant as possible. A car is only useful for going on excursions to the beach or to the mountains. Here are some notes for car drivers. To see exact information on all the public car parks in Granada click here.

Do you know any good bars or restaurants?
On Granadainfo.com there are lots of web pages of bars restaurants etc. Just go to this page and surf around. Also there is an interactive map Granada is not very big so nothing is very far away. We are implementing a system to show where the nearest places are to each accommodation. Look on the pages for the link. see example here

Which apartments have the best views?
The views from these places are really good. Hemingway Boabdil Naima Santa Ana Penthouse Aixa6

I have special needs eg, elderly, wedding, mobility problems etc?
The best thing to do is to fill in the form on our "ask an expert site" We will then send you help and advice tailored to your needs.

It is best to book about 4 months in advance then you can choose exactly which one you want.

If you want an excellent price, capacity for 6, garden with views of the Alhambra and free internet access go to Boabdil. If you are rich or a honeymoon couple go to the Oro Guest House. If you want a swimming pool go here if you don't mind being out of town go here The best places get rented a long time in advance so book early. If you need advice just phone using the number on the apartment web pages.

This is the Darro river, probably the nicest part of Granada.

How do I find a Hotel?
Go to www.granadahotel.com

When is the best time to come?
The Spring and Autumn are wonderful. July and August are a bit too hot for some people and January and February are a bit too cold, but any time of the year would have better weather than the north of Europe. See this page for weather and climate. See this page for advice on what sort of clothes to pack..

What should I see if I only come to Granada for 1 day?
Are you crazy? Granada needs two days minimum, but if you insist the Alhambra is the "must see" attraction. Most apartments have a two day minimum.

How do I get to Granada from Malaga airport?
Get a bus or taxi to "la estación de autobuses" the bus station. Get on the next available bus. It takes 90 minutes. Last bus goes at 9pm. Always book flights that arrive as early as possible. It is possible to buy tickets online but not very far in advance. More info about how to get to Granada is here.

Non smoking rooms?
It is not normal in Spain to have non smoking rooms. The tobacco smell needs fabrics to cling to. Except for the sofa, the apartments have few fabrics, there are no carpets and there are shutters rather than curtains so just leaving the windows open will quickly get rid of the tobacco smell. The only non-smoking apartment we have is Aixa

Is Granada safe?
Yes, it is much safer than the USA or places like London or Paris. However, it is not totally crime free but I am sure that most people who visit are safer here than they are at home. The biggest chance of danger in Spain is while driving. It is not uncommon to have 30 road deaths during a weekend on the insterstate highways.

Is there heating and hot water?
Yes of course. We don't expect you to come to Granada to be cold and dirty, we want you to have a good time. However, in February don't expect to be walking around every part of the apartment in a 'T' shirt. For this you would have to stay at the Puerta Real apartments because they have a very strong heating system. In the apartments that don't have central heating or heat pump there is generally 3000 watts of available heating in oil filled radiators. On a very cold day that is enough to keep one room warm but not every room.

Who owns these apartments?
Some are owned by companies and some are owned by individuals. We provide an efficient bilingual booking system especially designed for the independent traveller.

The owners control the handing over of the keys, receiving payment, and repairing any defect that should arise during the stay. Our responsibility is to make the booking, give arrival instructions, and occasionally provide bilingual assistance.

The apartment must conform to the description on the web site, we normally understate rather than overstate. Although we are not the owners we never allow the owners to sell the apartments at a lower price than our website. Our policy is to have low prices and high occupancy.